Crusader Health is building the intelligent operating system for the entire clinical encounter: technology that gives every member of the care team their time back, restores dignity to patients, and makes sure no patient leaves without their next step in care secured.
Every visit runs on a team: the medical assistant who rooms the patient, the nurse who screens, the provider who examines, the staff who schedule. Every one of them is typing instead of caring. And patients feel it: the person caring for them is facing a screen instead of them.
Of clinicians say time spent on documentation gets in the way of patient care.
AMIA survey of 1,253 clinicians, June 2024Of nurses dissatisfied with their EHR say they're likely to leave their organization within two years.
KLAS Arch Collaborative, August 2024Nearly one in three nurses with burnout symptoms say the EHR contributed.
KLAS Arch Collaborative, August 2024Ambient scribes gave one person in the room some time back. The rest of the team is still charting by hand, and too many patients still leave with a referral but no appointment.
Kailey is a dedicated in-room device with a room display, paired with a clinical workflow platform. She isn't a scribe. She's a colleague who works inside the visit, alongside the whole care team, from check-in to checkout. Her display puts information where the patient can see it too, so care happens with the patient, not behind a monitor.
The medical assistant stays with the patient while Kailey documents. Sensitive screenings happen privately, and results reach the care team discreetly.
When the provider asks, information appears on the room display for provider and patient to see together. The plan is captured for the provider's approval. No typing, no clicking, no screen between them.
Follow-ups and referrals are scheduled with the patient in the room: options appear on the display, and the patient chooses before they leave. The visit note is drafted for the provider to review and sign.
Kailey confirms the patient before anything appears on screen.
Kailey doesn't diagnose or treat. Nothing is ordered or signed without the provider's approval.
Kailey shows the room when she's listening, and she goes dark when she isn't needed.
Compliant infrastructure and business associate agreements will be in place before any real patient data enters the system. Our demonstrations use fictional patients only.
Documentation burden drives burnout. Burnout drives people out the door. Every departure is paid for twice: once to replace the clinician, and again in the care that can't happen while the seat is empty.
Average annual cost of RN turnover for a U.S. hospital. Each bedside RN who leaves costs about $60,090.
NSI National Health Care Retention & RN Staffing Report, 2026Industry estimate to recruit and replace a single physician, depending on specialty and market.
Stout, April 2026, citing AMN Healthcare 2025A burned-out team can't heal anyone. Save the team, and you save the patient. That's the whole fight.Kailey Marie Serraino
Crusader Health was founded by a registered nurse and clinical operations leader who worked across health systems of every size, then led clinical teams in trauma emergency and ambulatory care. That vantage point revealed what most never see whole: the entire care team is overloaded, and when the team buckles, patients fall through. She built Kailey to fix that, for everyone in the room. She calls herself a healthcare crusader, and she means it.
Ambulatory leaders, health systems, clinicians, and investors: request a demo. We're selecting our first pilot site now.